Sioux City Ford Lincoln is a well-established brand that offers a wide range of automotive solutions in Sioux City, Iowa. With a focus on customer satisfaction, Sioux City Ford Lincoln has gained a reputation for providing top-notch service and high-quality vehicles. The dealership is known for its extensive inventory of new and used Ford and Lincoln vehicles, allowing customers to find the perfect fit for their needs and preferences. Additionally, Sioux City Ford Lincoln has a team of experienced and knowledgeable professionals who are dedicated to helping customers make informed decisions and receive outstanding support throughout the car-buying process. Whether it's purchasing a new vehicle, getting maintenance and repairs done, or simply seeking expert advice, Sioux City Ford Lincoln is committed to delivering exceptional service and ensuring a positive experience for every customer.
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Reviews
Seamless car buying experience. The whole process was very easy and they bent over backwards to help me get in the truck I was looking for, even though it wasn’t in their current inventory. One day turnaround with a truck they found for me at another dealership. Highly recommend.
I took my car there to get it fixed and I was less then happy with my service and the way the employees felt that they could treat me based on my race. The put a bunch of dents in my cars hood from repeatedly slamming my hood. They left my hood open when I got the car back and then had the audacity to tell me that I broke the car when it had no other problems then the one that I wanted fixed at the time. They then told me that way somebody of my color would be happier going to a shop run by my own kind. By far the worst service and treatment I’ve ever had from a company that supposedly cares so much about there customer service and care it’s definitely not true I wouldn’t recommend that anyone go here.
I’ve never had a bad experience at Sioux City Ford! The sales team is very knowledge and very helpful to make the buying process easy! The service team has always had my service work done in a timely manner and helpful in explaining everything to me, even with my non-Ford vehicles! Thank you Sioux City Ford!
Took my ford escape in to get a door fixed. My service advisor was Koby. Definitely worth 5 stars with how he treated me and took care of my car. Thank you for your patience and professionalism!
If only I could give a zero. YEARS
of an incompetent staff, nothing is ever done correctly. They canceled my appointments now twice in a row, weeks apart with not even 24 hour notice. Horrible experience literally every single time with different people telling you different information. A cluster. Would not recommend ever under any circumstance. Definitely take your vehicle and your business elsewhere, thank me later.
If I could give zero stars I would! I took my car in for a recall that they called me about to fix. I get my car back, and they didn't put it back together correctly. So I made them come and get it to fix the problem, and I get it back same day and it's still not fixed. I emailed pictures at their request at 12:40pm and was told at 5:40 over a text that the technician had gone home for the day now and he'll get back to me tomorrow. I only got that text because I had called twice demanding to speak with Koby. This is the second time Ford has screwed up my car on a recall. The last time they were doing one my car wasn't drivable, and I had to basically demand a rental. They just expected me to find a ride home, a ride to get my kids from school, and a ride to work the next day. Even though THEY broke my car fixing a recall. I would NEVER recommend this place ever!!! I will drive to Woodhouse Ford in Blair before I come here ever again.
I called on 9-11-23 to schedule an oil change. I was told to just bring it in and they don’t turn anyone back. I have been going to this dealership since 2017 when I purchased my vehicle from them.
On 9-12-23 I arrived at around 4:00 PM and asked if I could get an oil change. They told me that they wouldn’t be accepting anymore vehicles today and I was turned around.
I walked away and asked if I could leave my vehicle there overnight. The supervisor said that it was his first day. He went back into maintenance area to check if that would be okay. He came out and said that would be okay.
If I knew that I would have been turned away I would have left my vehicle there the night before. To say that you don’t turn anyone away and then turn them away is disappointing. Once you have purchased the vehicle from them they do not care, it’s that simple.
We are traveling from Florida to Washignton State for a military move. Our vehicles engine light came on in the middle of nowhere. I called this dealership and Erica and their team got us in and rolling all in a few hours. Thank you for everything.